Downloadable products (digital – PDF for self-print):

Your purchased downloads will appear on the payment screen directly after payment is confirmed. Do not close the payment page immediately – wait for the confirmation.

Once a successful payment has been confirmed, you will receive receipt of payment from Payfast, as well as the downloadable links of the product(s) that you ordered to the email address you provided. (This is automatically processed from the website and should not take longer than 20 minutes after purchase). Please check ALL MAIL, as it often lands in the SPAM or PROMOTIONS folder. Please ensure your provided email address is correct. Contact us, should you have any queries in downloading your products. Take note, downloadable links expire 7 days after purchase. Download your products and store it on your PC or a flash drive for future use. No expired links can be resent as the originally purchased product may have changed or is no longer available, expired links are also automatically removed from our site. 

NO CHANGES / EXCHANGES will be made on PDF (downloadable) products.

Printed and other Products: 

Production time is 7 to 10 working days from the date payment is received. Delivery takes place then thereafter and takes between 1 to 5 business days (depending on your location.) Delivery offered is door to door through Courier Guy.  Delivery is only available to an address in South Africa. 

Take note: Delivery is a service we offer through a third-party (Courier Guy). Teachakid takes all the necessary measures to ensure your products are packaged with great care to avoid any damage. Teachakid takes no responsibility in any error on behalf of Courier Guy.  Once a parcel is collected at our premises, an email with the tracker is sent to the client. The client will need to contact Courier Guy directly, should there be any issue with your delivery. Ensure the provided address is correct (keeping in mind the duration of delivery, especially during holiday periods), the delivery address provided to us when ordering, can not be changed.